At TGW Media, we are committed to providing high-quality and personalized services across Astrology, Wellness, Psychology, and Relationship Guidance. Due to the nature of our digital and consultation-based offerings, we have outlined a clear refund policy to maintain transparency and trust.
📌 General Policy
- All purchases made on TGW Media are considered final.
- We do not offer refunds for services that have been delivered, partially delivered, or missed due to client unavailability.
- By booking or purchasing a service, you acknowledge and agree to this refund policy.
🔄 Refund Eligibility
Refunds will only be considered under the following conditions:
- Technical Payment Issues (e.g., double payment or failed transaction).
- Service Unavailability (e.g., expert cancellation with no rescheduling option).
To request a refund in these cases, please contact us within 48 hours of your purchase at:
📧 info@tgw-media.com
⏳ Rescheduling Policy
If you’re unable to attend a scheduled session:
- You must inform us at least 24 hours in advance.
- One-time rescheduling is allowed based on expert availability.
- No-shows or last-minute cancellations will not be eligible for rescheduling or a refund.
⚠️ Non-Refundable Services Include:
- Completed or partially completed sessions
- Instant astrology/tarot reports or email readings
- Downloadable or digital wellness plans
- Missed appointments without prior notice
📞 Need Help?
If you have questions about this policy, reach out to our team:
📩 Email: info@tgw-media.com
🌐 Website: TGW Media